1. Our Commitment
My Partner Visa Australia ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. We adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth), as well as the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth). This ensures that your data is collected, used, and disclosed in compliance with Australian law.

2. Your Personal Information
Personal information refers to data or an opinion about an identifiable individual ("Personal Information"). We collect and manage your Personal Information in accordance with Australian privacy laws.

3. Your Sensitive Information
We will only collect sensitive information (such as health details or criminal history) with your explicit consent or when required by law. If collected, we will notify you as soon as practicable.

4. Collection and Storage

4.1 Types of Personal Information Collected
We may collect the following information:

• Name, residential address, and date of birth
• Contact details (email, phone number)
• Payment details (if purchasing our resources)
• Data from website interactions, including cookies, IP addresses, and browsing activity
• Any details you provide in correspondence with us

4.2 Methods of Collection
We may collect your information when you:

• Provide it directly via forms, email, or phone
• Use our website or social media platforms
• Purchase or download our resources
• Engage in online interactions, such as website browsing, submitting enquiries, or participating in surveys

4.3 Collection from Third Parties
We may collect Personal Information from third parties such as:

• Payment processors (for transaction verification)
• Web analytics providers (to analyse user interactions with our site)
• Publicly available sources (where lawful)

5. Purpose of Collection
Your Personal Information is collected for the following purposes:

• Providing access to visa-related resources
• Verifying your identity
• Processing payments and transactions
• Improving and personalising website functionality and user experience
• Complying with legal and regulatory requirements
• Internal business operations, including record-keeping and compliance
• Marketing our products and services (with your consent)

6. Use and Disclosure
Your information may be shared with:

• Third-party payment processors (e.g., Stripe, PayPal)
• Service providers assisting in website functionality, data storage, and customer support
• Web analytics and digital marketing partners for performance analysis and targeted advertising We will not disclose your Personal Information to third parties for unrelated purposes without your consent, except where required by law.

7. Marketing Communications
We may send marketing materials related to migration resources. You may opt out at any time by:

• Following the unsubscribe instructions in emails
• Adjusting your browser settings for cookies and targeted ads
• Contacting us directly

8. Cookies and Website Analytics
Our website uses cookies to:

• Improve user experience
• Track website performance and optimise content
• Enable targeted advertising

We also engage in online behavioural advertising, which means ads may be personalised based on your browsing history. You can manage cookie preferences via your browser settings or opt out of certain ad programs by using Google’s opt-out settings or similar tools.

9. Data Quality, Security, and Retention
We take reasonable steps to ensure your Personal Information is:

• Accurate, complete, and up to date
• Securely stored with industry-standard security measures, including encryption, access controls, and regular data backups

We retain Personal Information for only as long as necessary for the purposes outlined in this policy, after which it is securely destroyed or anonymised.

While we strive to protect your data, no system is completely risk-free. Users should take precautions when transmitting data electronically.

10. User Anonymity & Pseudonymity
You may choose to interact with us anonymously or via a pseudonym when legally and practically feasible. However, for transactions and certain interactions, we may require accurate identification to process requests.

11. Access, Correction, and Deletion
You can request access to, correction of, or deletion of your Personal Information by contacting us. Requests are typically processed within 30 days, subject to legal and administrative considerations.

12. External Links and Third-Party Policies
Our website may contain links to external sites that we do not control. These sites have their own privacy policies, and we encourage users to review them before providing any personal information.

13. Governing Law
This Privacy Policy is governed by Australian law.

This policy outlines how we collect, use, and safeguard your data while providing our visa-related resources.